Terms of Service

1. Acceptance of Terms

Welcome to CaraName. By accessing our website, registering an account, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with any part of these terms, you must not use our services. These terms apply to all users, including visitors, registered users, and customers.

2. Our Services

CaraName provides domain registration, transfer, and management services, along with related web services including:

• Domain name registration and renewal
• Domain transfer services
• WHOIS privacy protection
• DNS management tools
• Email hosting services
• SSL certificates
• Web hosting solutions

We reserve the right to modify, suspend, or discontinue any service at any time with or without notice. We are not liable for any modification, suspension, or discontinuation of services.

3. Account Registration

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to register an account. By creating an account, you represent that all information provided is accurate and complete.

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your contact information is current and accurate

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these terms, engage in fraudulent activities, or for any other reason at our discretion.

4. Domain Registration

4.1 Registration Process

Domain registration is subject to availability and approval by the relevant registry. We act as an intermediary between you and domain registries. The registration is not complete until confirmed by the registry.

4.2 Domain Ownership

Upon successful registration and payment, you become the registrant of the domain name. You must provide accurate WHOIS information as required by ICANN regulations.

4.3 Domain Renewal

• Domains must be renewed before expiration to maintain ownership
• We will send renewal reminders to your registered email
• Auto-renewal can be enabled to prevent accidental expiration
• Renewal prices may differ from initial registration prices

4.4 Domain Transfer

You may transfer domains to or from CaraName subject to registry policies. Transfer fees apply, and domains must be unlocked and have a valid authorization code.

5. Payment & Billing

5.1 Pricing

All prices are listed in USD unless otherwise specified. Promotional pricing applies only to the initial term and standard renewal rates apply thereafter.

5.2 Payment Methods

We accept major credit cards, debit cards, PayPal, and other payment methods as indicated on our website. All payments are processed securely through third-party payment processors.

5.3 Refund Policy

• Domain registrations are generally non-refundable
• Refunds may be issued at our discretion within 30 days for certain services
• Setup fees and add-on services are non-refundable
• Registry fees are non-refundable in all cases

5.4 Failed Payments

If a payment fails, we may suspend services until payment is received. Repeated payment failures may result in service cancellation and loss of domains.

6. Privacy & Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in our Privacy Policy.

6.1 WHOIS Privacy

We offer free WHOIS privacy protection for eligible domains. This service masks your personal information in the public WHOIS database. However, your information may still be disclosed:

• To comply with legal requirements
• To resolve disputes
• To investigate abuse complaints
• As required by registry policies

7. Prohibited Activities

You agree not to use our services for any unlawful or prohibited purposes, including but not limited to:

• Sending spam or unsolicited commercial email
• Distributing malware, viruses, or harmful code
• Engaging in phishing or fraudulent activities
• Violating intellectual property rights
• Hosting illegal content or conducting illegal activities
• Attempting to gain unauthorized access to systems
• Interfering with the proper functioning of our services
• Reselling services without authorization

8. Termination

8.1 By You

You may terminate your account at any time by contacting our support team. Termination does not relieve you of any payment obligations for services already rendered.

8.2 By Us

We reserve the right to suspend or terminate your account and services immediately without notice if:

• You violate these terms of service
• Your account is used for illegal activities
• Payment is not received when due
• We are required to do so by law
• Continuing service would harm our business or reputation

9. Limitation of Liability

To the maximum extent permitted by law:

9.1 Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. We are not liable for any downtime, data loss, or service interruptions.

9.2 Damages

CaraName shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

9.3 Maximum Liability

Our total liability for any claim arising from these terms or your use of services shall not exceed the amount you paid us in the 12 months preceding the claim.

9.4 Third-Party Services

We are not responsible for the actions, content, or services of third parties, including domain registries, payment processors, and hosting providers.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.

We will notify users of significant changes via email or through prominent notices on our website. It is your responsibility to review these terms periodically.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: legal@caraname.com
• Phone: +1 (555) 123-4567
• Address: 123 Domain Street, Tech City, TC 12345
• Support: Available 24/7 through our help center